What do I need to send my team to take part in a session?
You don't need to send them anything other than the session code. Your team can simply use the code to send you feedback.
Can I change the details of a session after sending out the code?
If you change an existing session and collect new data, you'd invalidate the existing data by changing the question you're asking. To get around this, simply create a new session with any questions you?d like to add, change or remove, and send the new code for that session.
Why can't my team member take part in a session?
There can be many reasons why that can happen:
- You session has expired.
- You ended the session.
In these cases, you can generate a new session and send it to your team again.